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Aboulkacem KRADRA

Senior IT Infrastructure Systems Administrator


As a Master's graduate in computer science and class valedictorian continuously learning to stay ahead of the curve, Certified (ISC)² CC, Microsoft AZ-900 and various other specialized training. Expertise in IT service management, Data center management, Network, Linux/Windows Servers, Cloud services, Cybersecurity, PKI, Virtualization, Backup & Restore, SAN/NAS Storage, Physical Server Care & IT Support.

Badges

Education

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Master's Degree in Decisional Information Systems

Amar Telidji University, Algeria

GPA: 17.5/20 (Awarded Valedictorian)

09/2012 - 06/2014

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Bachelor's Degree in Systems and Networks

Amar Theldji University, Algeria

GPA: 17.5/20

09/2009 - 06/2012

Work Experience

Ministry of Interior of Algeria

Disaster recovery Datacenter and production center of titles and secure documents.

Laghouat, Laghouat, Algeria

Full-time

Principal Systems Administrator Engineer

12/2023 - Present

  • Led a team of 140+ employees in the absence of the designated manager for more than 6 months, effectively managing operations and ensuring business continuity during critical periods.
  • Improved executive decision-making by providing actionable insights and recommendations based on data analysis and metrics.
  • Boosted system performance by 25% by creating and implementing a technology roadmap for IT infrastructure.
  • Delivered 100+ multilingual reports, letters (FR/EN/AR) efficiently, upholding clarity & accuracy.
  • Streamlined IT processes and reduced downtime by 50% through effective long-term strategies, increasing overall business performance.
  • Led system adminstration team to complete 100% of projects on time, resulting in increased efficiency and cost savings.

Senior Systems Administrator

07/2018 - 11/2023

  • Mentored and coached team members, leading to a significant improvement in technical skills and overall team performance.
  • Maintained and managed a diverse range of 150+ infrastructure hardware and systems, including physical servers, SAN storages, virtualization platforms, and backup appliances.
  • Participated in server architecture and migration projects, ensuring smooth transitions and minimal downtime.
  • Implemented and deployed the Zabbix monitoring solution to efficiently monitor and manage 100+ servers, 50+ network devices, storage systems, and backup equipment.
  • Developed 10+ comprehensive and accessible documentation resources, empowering colleagues to resolve daily issues independently and efficiently.
  • Configured, monitored, and troubleshooted 30+ backups using Veritas Backup Exec, HP Data Protector, IBM Tivoli TSM, and recovery services, ensuring data integrity and testing disaster recovery procedures.
  • Managed, monitored, and maintained an EJBCA PKI platform: Oversaw installation, configuration, certificate lifecycle, CA and key management, system health, security measures, backups, and integrations.

Systems Administrator Engineer

30/2014 - 06/2018

  • Provided day-to-day IT support for 140+ staff members, providing timely assistance and resolving technical challenges.
  • Performed system administration tasks on Linux servers, such as user management, file system management, and security management.
  • Provided 24/7 support for infrastructure solutions, resolving 95% of critical issues within 2 hours, minimizing downtime by 80%.
  • Collaborated with 5+ cross-functional teams, including Network, Databases, PKI, Production, Security, and Development, fostering effective communication and teamwork.
  • Automated various system management tasks by writing 20+ PowerShell, Batch and Bash scripts, streamlining processes for building, testing, and deploying solutions.
  • Increased server uptime by 20% through efficient system administration on Linux, Windows, backups, SAN, virtualization, and hardware.

Freelance Platforms

Laghouat, Laghouat, Algeria

Freelancer

03/2010 - Present

  • Enhanced business operations by implementing Azure & AWS cloud projects.
  • Increased productivity by developing 20+ PowerShell and bash scripts, resulting in a 75% decrease in manual tasks.
  • Developed a web-based application for managing car spare part stores, with 4+ function points and 1K+ lines of code, using HTML5/CSS3, PHP, and jQuery technologies.
  • Designed a website for a Logistics Company based in the USA using HTML5/CSS3, PHP, jQuery, and WordPress.
  • Built 3 mobile applications for Android devices using Android SDK, SQLite database, and Android Studio.
  • Implemented a gym management desktop application with 6+ function points, 2K+ lines of code, and 20+ DB tables using JavaFX, Jasper report, and MySQL database.
  • Programmed 2 C#/SQL server desktop applications for medical laboratory management for a government company.
  • Wrote 10+ formal letters.
  • Designed 10+ posters and flyers using Adobe Photoshop and Adobe Illustrator.

Mspharma El Kendi

Algiers, Algiers, Algeria

Full-time

Sales Representative for pharmaceutical products

11/2014 - 12/2014

  • Arranged 100+ appointments with pharmacists.
  • Exceeded monthly sales target of 1M DZD, resulting in increased revenue by 20%.
  • Built and maintained positive working relationships with 50+ pharmacists.
  • Attended on a regular basis company meetings, technical data presentations and briefings.
  • Analyzed sales data to improve results and make sure resources are effectively allocated.
  • Wrote 5+ weekly reports.

ZEDpharm - KLC

Laghouat, Laghouat, Algeria

IT Site Administrator

07/2014 - 10/2014

  • Provided technical support to 200+ users, fixing hardware and software problems.
  • Assisted in planning, designing, documenting, and implementing IT systems.
  • Installed, updated, and patched 50+ Windows desktop PCs and 3 Windows servers.
  • Managed 2 Linux Redhat servers used for JBOSS applications.
  • Backed up databases daily and weekly.
  • Improved the performance of 20+ analytical queries and SQL.
  • Used multiple technologies, including Linux REDHAT (RHEL 6), Compiere ERP, JBOSS, ORACLE, TCP/IP network, ADDS, DNS, and DHCP.

SONATRACH - DP

Laghouat, Laghouat, Algeria

Internship

Trainee

12/2012 - 01/2013

  • Trained in installation, configuration and maintenance of 10 Cisco networks equipment.
  • Had a 3 training in management and troubleshooting of Cisco ACS server, Cisco Call Manager and Unified Unity messaging infrastructure.
  • Participated in the Project of development of large java web - based application (JSP) with an oracle database with 400 tables dedicated for hydrocarbon products management (CAPRYD).
  • Wrote a 50 pages professional and effective internship report.

Skills

Hard Skills

  • Hardware Break-Fix
  • IT Support
  • IT Infrastructure Management
  • System Administration
  • IT Troubleshooting
  • Data Protection
  • Cybersecurity
  • EJBCA PKI
  • SAN Storage
  • IT Automation
  • Virtualization
  • Windows Server Administration
  • Linux System Administration
  • RHEL
  • Zabbix Monitoring
  • Microsoft Azure
  • Active Directory
  • Dell PowerEdge Servers
  • Veritas Backup Exec
  • PowerShell
  • VMware vSphere
  • Disaster Recovery
  • IBM/LENOVO Servers
  • Dell Blade Servers
  • Hp Data Protector
  • ITIL

Soft Skills

  • Continuous learner
  • Communication
  • Problem-solving
  • Teamwork
  • Attention to detail
  • Content writing
  • Organization
  • Speaking Arabic
  • Speaking English
  • Speaking French

Testimonials

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Sahraoui Dhelim

Computer Science Postdoctoral Researcher

December 4, 2023

I had the pleasure of studying alongside Aboulkacem during our Master's program, and it was evident from the start that he possesses an exceptional intellect and a relentless work ethic.

Aboulkacem not only secured the first position in our class but consistently demonstrated a profound understanding of Computer Science concepts. His adeptness in tackling complex problems and delivering high-quality solutions truly sets him apart.

I wholeheartedly recommend Aboulkacem for any IT role. His dedication, analytical prowess, and collaborative spirit make him a valuable asset to any team.

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Uros Kecovic

KnowHow Technology Transfer Specialist at Muehlbauer High Tech

December 3, 2023

It is rare to come across someone as dedicated and hardworking as Aboulkacem Kradra.

Collaborating with him on the multiple projects was a profound experience, with his level of knowledge and dedication.

His commitment to the work and willingness to go the extra mile set him apart from his peers

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Aleksandar Kondic

DevOps Engineer | Associate at BlackRock

November 30, 2023

I have worked with Aboulkacem on oe of the international projects, where he was representative of domestic company. He has shown very high ambition and willingness to quickly learn and adapt new skills. His dedication to problem-solving, and proactive approach significantly contributed to our project success.

He consistently demonstrated a willingness to understand complexity of the systems and how he would optimize them. His excellent communication and collaboration skills make him a valuable asset on this project.

I would highly recommend Aboulkacem for any System Administrator role.